• We currently ship only within Iceland.

• Capital Area (Reykjavík, Kópavogur, Mosfellsbær, Hafnarfjörður): 24–48 hours

• Outside the Capital Area: Delivery time depends on shipping schedules and location.

• Free Personal delivery within the capital area.

• Outside the capital area, delivery fees depend on weight, size, and location.

• If no one is available and prior notice is not given at least 4 hours before the personal delivery, a redelivery fee will apply.

Outside the Capital Area (within 14 days):

• Returns are accepted only if the perfume is sealed, unopened, and free from damage, including the packaging.
  
  
• Customer is responsible for return shipping costs.
  
  
• Visual inspection is required before a refund is issued.
  
  
• Opened perfumes cannot be returned due to hygiene and safety reasons.
  
  
• You may choose a replacement perfume or a full refund.
  
  

Inside the Capital Area (within 14 days):

• Returns are accepted only if the perfume is sealed, unopened, and undamaged.
  
  
• Pickup is handled personally by Aromas Dubai, and the cost is covered by us.
  
  
• Refunds or exchanges are processed after a visual inspection.
  
  
• Opened perfumes cannot be returned due to hygiene and safety reasons.
  
  

You may choose a replacement perfume or a full refund.

• Report within 24 hours with photos or video.
  
  
• Capital Zone: Free replacement; free sample included; out of stock → full refund + discount on next purchase.
  
  
• Outside Capital Zone: Replacement guaranteed, shipping costs covered; free sample included; out of stock → full refund + discount on next purchase.
  
  

Process starts after report approval and scheduling.

• Apply directly on the skin for best results.
  

For oily or sweaty skin, applying on clothing is acceptable.

• Longevity depends on skin type and weather, averaging 5–7 hours

• Women & Men: All perfumes for adults are recommended for ages 12 and above.
  
  
• Kids (3–12 years): Only our special kids’ perfumes (Lattafa Kids Collection) are suitable for this age range.
  
  

•Unisex: Recommended for ages 12 and above, suitable for anyone regardless of gender..

• Always check scent notes and ingredients to avoid allergic reactions or contact us

• Cool, dry place, away from sunlight and heat. Proper storage preserves fragrance quality and safety.

• Yes, but check the ingredient list for potential allergies. Contact us if unsure.

• Yes, but avoid delicate or light-colored fabrics, as fragrances may stain.

• Eye contact: Rinse immediately with plenty of water; remove contact lenses if possible; seek medical advice if irritation persists.
  
  

Ingestion: Do not induce vomiting; seek medical attention immediately, especially for children.

• Keep perfumes out of reach of children under 12. Only our special kids’ perfumes are suitable for ages 3–12. Contac us

• Keep perfumes away from pets. Avoid direct contact with their skin or fur, and prevent them from inhaling strong fragrances for.

• Yes, keep away from fire, heat, and sparks.

Yes! Receive a 1ml free sample when joining our social media family and complete your first purchase.

Follow Aromas Dubai on Instagram Send a direct message with:

• Dubai word, like first 3 pin posts.
• Perfume name.
• With your First purchase ORDER NUMBER.

• Yes! 5ml samples available to try before buying full-size bottles.

• Yes! Offer more than a gift — offer a complete fragrance journey.
Discover Luxury Dubai Gift

• Yes. Contact us by email for details and pricing.

•  Once payment is completed and all customer information is correct.

• The order will be on hold until we receive the correct details.

•  Redelivery fees apply if no one is available to receive the order with personal deliver.

• Orders are hand-delivered, with personal service and the option to try samples, with previous agreements for date and time.

•  No, only order number and name verification is required.

•  Redelivery fees apply if less than 4 hours’ notice is given or the customer is absent.

• Upon successful handover of the order.

• Yes, delays may occur due to weather, road closures, or other unforeseen circumstances.

• Name, email, phone number, and delivery address.

•Data is secure, private, and handled according to regulations.

•  No, except when required for delivery or legal obligations.

• Only with customer consent.

•  Via the unsubscribe link in emails or by contacting us directly.

•  Yes, policies may be updated at any time.

• Immediately upon publication on the website.